dis88 is committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy explains in plain terms what information we collect, why we collect it, how it is used and stored, and what rights you hold over your data. Please read it carefully alongside our Terms & Conditions.
Every data transmission between your browser and our platform is encrypted using industry-standard 256-bit TLS protocols — the same standard employed by Malaysia's major commercial banks.
dis88 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your information stays within the dis88 ecosystem, full stop.
You have the right to access, correct, restrict, and request deletion of your personal data at any time. Submit a request through our 24/7 support channels and we will respond within 30 days.
We collect only the data we genuinely need to operate your account, verify your identity, process payments, and prevent fraud. We do not collect data beyond what is necessary for these defined purposes.
Personal and payment data shared with processors — including Touch 'n Go eWallet, DuitNow, Maybank, CIMB, and Public Bank — is transmitted exclusively to licensed and regulated Malaysian financial institutions.
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Policy, or as required by applicable law. Data no longer needed is securely deleted or anonymised.
dis88 ("we", "us", "our") operates the online gaming and sports betting platform accessible at https://dis88.cam ("the Platform"). We are committed to protecting the personal data and privacy rights of all users, including players registered from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and across all Malaysian states.
This Privacy Policy ("Policy") describes how dis88 collects, uses, stores, shares, and protects your personal data when you use the Platform, contact our customer support team, or interact with any of our services. It is intended to fulfil our transparency obligations and to clearly inform you of your rights as a data subject.
This Policy applies to all natural persons who interact with dis88, including registered account holders, prospective users who browse the Platform without registering, and individuals who contact our support channels. By accessing the Platform or creating an Account, you acknowledge that you have read and understood this Policy.
For the purposes of this Privacy Policy, the following terms shall have the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or could reasonably be used to identify you as an individual, including your name, email address, phone number, national identity number, and payment details. |
| "Processing" | Any operation performed on Personal Data, including collection, storage, use, disclosure, transfer, and deletion. |
| "Data Controller" | dis88, the entity that determines the purposes and means of processing your Personal Data. |
| "Data Processor" | A third party that processes Personal Data on behalf of dis88, such as a payment gateway provider or identity verification service. |
| "Account" | A registered player account on the dis88 Platform. |
| "KYC" | Know Your Customer — the identity verification process required before processing withdrawals or at dis88's reasonable request. |
| "Cookie" | A small data file stored on your device by your browser when you visit the Platform, used to maintain session states and improve user experience. |
dis88 collects the following categories of Personal Data, depending on your interaction with the Platform:
Identity & Contact Data
Financial & Transaction Data
Gaming & Behavioural Data
Technical & Device Data
We collect your Personal Data through the following means:
dis88 processes your Personal Data for the following specific, legitimate purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and administering your registered Account, including processing login sessions and updating account settings. |
| Identity Verification (KYC) | Verifying your identity and age (21+ requirement) prior to account activation and before processing any withdrawal request. |
| Payment Processing | Processing deposits and withdrawals through supported Malaysian payment methods, including Touch 'n Go, DuitNow, FPX, and bank transfers. |
| Fraud & AML Prevention | Detecting, investigating, and preventing fraudulent activity, money laundering, and other prohibited conduct on the Platform. |
| Responsible Gambling | Monitoring gaming behaviour to identify patterns indicative of problem gambling and to administer self-exclusion and deposit limit tools. |
| Customer Support | Responding to enquiries, resolving disputes, and maintaining records of support interactions. |
| Legal & Regulatory Compliance | Meeting obligations under applicable gaming regulations, AML laws, and lawful data requests from competent authorities. |
| Platform Improvement | Analysing aggregated usage data to improve Platform performance, user experience, and game offerings. |
dis88 processes your Personal Data on one or more of the following legal grounds:
dis88 does not sell, rent, or trade your Personal Data. We share your data only in the following limited circumstances, and only to the extent strictly necessary:
The dis88 Platform is operated on infrastructure that may involve data processing in jurisdictions outside of Malaysia. Where Personal Data is transferred internationally, dis88 ensures that appropriate safeguards are in place, including contractual clauses that impose equivalent data protection obligations on the receiving party.
dis88 does not transfer Personal Data to jurisdictions that do not provide an adequate level of data protection without first implementing appropriate technical and contractual safeguards. All international payment processing for Malaysian payment methods, including transactions through Maybank, CIMB, and DuitNow, is handled by those providers' locally licensed entities.
dis88 retains your Personal Data for as long as is necessary to fulfil the purposes set out in this Policy or as required by applicable law. The following retention guidelines apply:
Upon expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymised so that it can no longer identify you.
dis88 uses cookies and similar technologies to operate the Platform, maintain your session, and improve user experience. The following categories of cookies are used:
| Cookie Type | Purpose | Required? |
|---|---|---|
| Strictly Necessary | Essential for Platform operation — session authentication, security tokens, login state, and language preferences. | Yes |
| Functional | Remember your settings and preferences (e.g., odds format, preferred language, deposit method) across sessions. | Optional |
| Analytics | Aggregate usage data to understand how the Platform is used and to improve performance. Data is pseudonymised before analysis. | Optional |
| Security | Fraud detection signals, rate limiting, and bot identification to protect the integrity of the Platform and your account. | Yes |
You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to use the Platform, including logging in to your Account.
dis88 implements a comprehensive set of technical and organisational security measures designed to protect your Personal Data against unauthorised access, accidental loss, destruction, or disclosure:
Notwithstanding the above, no data transmission over the internet or electronic storage system is entirely immune to risk. You are responsible for maintaining the security of your Account login credentials and for notifying dis88 immediately if you suspect any unauthorised access.
Subject to applicable law, you hold the following rights in respect of your Personal Data held by dis88. To exercise any of these rights, please contact our support team through the channels listed in Section 16.
Request a copy of the Personal Data we hold about you and information on how it is being used.
Request correction of any inaccurate or incomplete Personal Data held in your Account profile.
Request deletion of your Personal Data where it is no longer necessary for the purposes collected, subject to legal retention obligations.
Request that we restrict processing of your data in certain circumstances, such as while a dispute is being investigated.
Request a structured, machine-readable copy of your Personal Data for transfer to another service provider where technically feasible.
Object to processing based on legitimate interests where your individual rights and freedoms override those interests in a specific situation.
dis88 will respond to all verified data rights requests within thirty (30) calendar days. Where a request is complex or there are multiple requests, we may extend this period by a further thirty (30) days and will notify you accordingly. There is no charge for exercising your data rights, unless a request is manifestly unfounded or excessive.
The dis88 Platform is strictly for individuals aged 21 years and above. We do not knowingly collect or process Personal Data from persons under the age of 21. Account registration requires confirmation of eligibility, and KYC verification includes mandatory age confirmation.
If dis88 becomes aware that Personal Data has been collected from a person under the age of 21, that Account will be immediately closed, all data associated with it will be deleted to the extent not required for legal retention, and any deposits will be refunded to the originating payment method following verification.
If you are a parent or guardian and believe that your child has registered on the Platform, please contact us immediately at [email protected] so that we can take the necessary action.
The dis88 Platform does not include links to external third-party websites other than those of licensed Malaysian payment partners accessed through the cashier function. Should you navigate to any external website through your own actions, dis88 accepts no responsibility for the privacy practices, content, or data handling of those third-party sites.
This Policy applies exclusively to data processed by dis88 through the Platform. Any Personal Data you share directly with a payment provider such as Maybank, Touch 'n Go, or DuitNow is governed by that provider's own privacy policy.
dis88 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or operational requirements. Where a material change is made, we will provide advance notice via an on-platform notification or an email to your registered Account address before the amended Policy takes effect.
The "Last Updated" date displayed at the top of this page always reflects the date of the most recent revision. Your continued use of the Platform following the effective date of any amendment constitutes your acknowledgement of the updated Policy.
We encourage you to review this Policy periodically. If you have any concern about an amendment, please contact our support team before the effective date and we will do our best to address it.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the processing of your Personal Data by dis88, please contact us through the following channels:
Our support team operates in Bahasa Melayu, Chinese (Mandarin), and English. We are equally accessible to players from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and all other locations across Malaysia.
For questions related to your account data specifically, please include your registered Account username and email address in your communication so that we can verify your identity and respond efficiently.
We built our privacy practices around one principle: you should always know what we hold, why we hold it, and how to get it removed. Have a question about your data or want to exercise your rights? Our 24/7 team is here to help — in Bahasa Melayu, Chinese, or English. For players aged 21 and above only.
For players aged 21 and above only. Gamble responsibly.